Invest in your new talent with the right sales & support induction training programme which encompasses your brand values and heritage. We also deliver true transferable skills including your internal systems and procedures.
Induction training is now seen as a natural part of joining a new employer, it’s at this stage you have the opportunity to build trust, knowledge and skilled expertise.
Through a well structured induction training course you can help your new team understand your procedures and company policies, sales process and even arm them with the fundamental knowledge and skills to hit the ground running.
Regardless of whether we are buying products or services in a retail store or over the phone we really like speaking with passionate, enthusiastic and knowledgable sales people – that’s exactly what our Product & Service Training delivers.
We are training specialists in the consumer electronics industry, in fact all of our team have extensive experience in the industry covering mobile technology, retail, customers services and training. We truly understand this ever changing industry and create training programes that discuss current & future trends.
We work closely with our clients to ensure they achieve a maximum return on investment through our highly targeted and focused product training programmes, regardless of market segment, retail or online, sales or customer support. We truly understand what it takes to create a better buying experience and build customer loyalty by focusing very much on the experience and knowledge.
Our training team have the ground knowledge and experience in delivering hot spot (15 minutes), manufacturer to retail sales team training, full product presentation briefs, call centre training and business to business training.
We can conduct our training across the UK including London, Kent & South East England, Surrey, Hampshire, South West England, Birmingham & the West Midlands, Central England, North England, Newcastle, Leeds, Manchester, Liverpool and Scotland.
We have extensive experience in launching a field training teams and can provide the following services and much more:
- Train the trainer
- Business to business product presentations
- Retail training
- Call Centre training
- Technology training
If you are interested in developing your teams product knowledge further, get in touch simply by sending us an email or by giving us a call – 0044 (0)203 0123 519.
